Refunds

Last updated: June 2026

You read your finished story before anything is printed. If it does not ring true, nothing goes to print and you get a full refund. Once you approve your story for print, your book is made to order and enters production, so the order is no longer refundable. If your hardcover arrives with a defect, we replace it at no cost.

What your order covers

Your payment covers the creation of your written story, delivery of the digital book by email, and production and shipping of the printed hardcover.

Refunds before approval

Your story is sent to you to read before it is printed. If you are not satisfied with it for any reason, email us at hello@onebook.studio before approving it for print and we will refund you in full.

After approval

Once you approve your story, your book is made to order and goes into production. Because each book is produced individually for you, the order is no longer refundable after this point.

Damaged or misprinted hardcovers

If your hardcover arrives damaged or misprinted, contact us within 30 days at hello@onebook.studio with a description and photos of the issue and we will arrange a replacement at no cost.

Contact

hello@onebook.studio